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Why We Communicate

We communicate to seek information, to develop relationships, and to make meaning of our experiences. Through communication we fulfill four types of needs:

Physical Needs

  • Personal communication is necessary for our well-being.
  • Studies show that socially isolated people have more health problems and may die at earlier ages than people who have satisfying personal relationships.

Identity Needs

  • Communication is the way that we learn who we are.
  • The messages we receive from others influence our self-perception.

Social Needs

  • Communication connects us to others.
  • A variety of social needs is satisfied by communication: pleasure, affection, inclusion, escape, relaxation, and control.

Practical Goals

  • Communication is used to get others to behave in ways that we want in order to have our needs met.
  • Good communication skills are important in gaining and maintaining employment.

Source: R.Adler, N.Towne, and J.Rolls. LOOK, Second Canadian Edition. Nelson Education, 2015

Photo by V Cobham